![CDATA[ [if IE 9] ]]>
The Ministry is not responsible for the translation output by google
The Ministry of Education is keen on building bridges of communication with our communities on matters of interest to them. Therefore, a digital counselling department has been assigned to gather opinions from various groups of society. The Ministry analyses these opinions and uses them to make decisions that concern clients that contributes to enhancing their satisfaction and happiness. Be a partner with us in making decisions about the services provided by the Ministry of Education.
Based on the Ministry of Education's keenness to involve the public in developing and improving its services and policies and because the participation between the Ministry and its public is vital to enriching its work. A topic will be presented annually to implement the electronic decision-making mechanism. Feedbacks and suggestions from the public will be monitored through electronic communication tools and decisions will be made based on public opinion.
The website's team added an evaluation phase to the page content on all pages of the site, where it was intended to obtain feedback for each page of users separately. These suggestions and feedbacks are analyzed periodically.
Based on feedback and suggestions that we received through the phase of evaluating the page content we received many feedbacks, the most important are:
Difficulty in accessing the Ministry's contact details (freephone, technical support, contact us) on the website
The main page of the website is appended with clear and interactive icons showing the contact details of the Ministry (freephone, technical support, contact us ..)
Difficulty getting answers to FAQs page in the website
The FAQ page has been updated and developed by providing special icons for the services and procedures that abound the questions such as the equivalence of certificates and the program of external missions and others in addition to general questions.
Did you find this content helpful? Yes
Your opinion and your feedback is important to us - how can we improve this page to help you better? please add your comments below with a contact method.