Out of the keeness of the Ministry of Education – Higher Education Affairs to develop internal and external communication processes in the Ministry, including outreach activities with the partners, according to the best scientific and professional practices in this area, and to achieve the perfect work style, and given the importance of the communication processes and their role in achieving the mission, vision and strategic objectives of the Ministry, the Management of relationship with partners team of the Ministry, concluded on Thursday 3rd of March 2016, a training course on "Managing relationships with partners", organized in cooperation with the company "Wideview" Training and Consultancy. The aim of the training course was to introduce members of the team to the concept of partnership, enabling them to identify its types and objectives, and the mechanisms for identifying partners and activating the relation with them and analyzing it according to scientific methodologies and techniques. It is worth mentioning that the Governmental Communication Department in the Ministry, out of its belief in the importance of strengthening and improving partnerships with the strategic partners of the Ministry, and the desire to know and determine their view about the status of the current relations with the Ministry and the possibility of its improvement and development, for mutual benefit and in the interest of customers, it is doing customer satisfaction surveys to find out their views and suggestions and to examine the means and possibilities to improve the mutual relationship with them.
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